Monthly Archives: January 2011

How to Change/Move the SQL Database Location for an EdgeSight 5.x Server


Part 1:

Procedure for Moving the EdgeSight Database


1. On the EdgeSight Web server system, perform the following steps to shut down critical EdgeSight processes:

a. In the Control Panel's Services interface, locate and stop the Citrix RSSH Admin Service.
b. Using the Internet Information Services (IIS) Manager tool, stop the EdgeSight Web site.

2. On the current SQL Server system, backup the existing EdgeSight database. This can be done using the SQL Enterprise Manager (SQL Server 2000) or the SQL Server Management Studio (SQL Server 2005). See">Backing Up and Restoring Databases in SQL Server for additional information.

3. On the new SQL Server system, create a new database called EdgeSight. Using the tools in step 2, restore the .bak file to the newly created EdgeSight database.

4. Create the esuser windows logon account within the new SQL Server system. The tools mentioned in Step 2 can be used to accomplish this. This account should be given full dbo rights to EdgeSight database.

5. On the existing EdgeSight Web Server computer, locate the web.cfg file, which is located in the \Program Files\Citrix\System Monitoring\Server\EdgeSight\Pages folder by default. You must edit the SQL connection string used by EdgeSight. To do so:

a. Locate the web.cfg file.
b. Create a copy of this file.
c. Edit the original and locate the <connectionStrings> tag. Edit the tag and enter the name of the new SQL Server system. Look for the Data Source= and Database. For example, if the new server is called MyNewSQLServer and the new database is called NewEdgeSight, then the line would read Data Source=MyNewSQLServer;Database=NewEdgeSight
d. Save the web.cfg file.

6. Navigate to the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\System Monitoring\Server\EdgeSight\4.0\Config

Modify the ZTECH_CONNECTION data value to reflect the same information as in step 5 above.

On 64-bit servers, the registry key is:

HKEY_LOCAL_MACHINE\SOFTWARE\WOW64Node\Citrix\System Monitoring\Server\EdgeSight\4.0\Config

7. Restart the Citrix RSSH Admin Service and run IISRESET from the command prompt.

Note:  This information taken from


Part 2:


Procedure for Updating the Reporting Services Database


If you moved the Reporting Services Database to another location, you will also have to perform the following additional steps.

From the EdgeSight Server:

1. Run Report Services Configuration Manager

2. Connect/Log In to your instance

3. Select Database / Change Database

4. Select 'Choose an Existing Report Server Database'

5. Enter proper credentials & complete this wizard

From within EdgeSight:

1. Log into EdgeSight

2. Navigate to Configure Tab / Reporting Services / Report Server

3. Re-enter the password/credentials under 'Data Source Credentials'

4. Save Changes