Monthly Archives: April 2013

After Performing a DSMAINT /RECREATELHC the IMAService Does Not Start

Problem:

After running a DSMAINT /RECREATLHC on a XenApp server, the IMAService  does not restart.  Error messages in the log indicate the following:

EventID 3609 IMAService

Failed to load plugin MfSrvSs.dll with error IMA_RESULT_REGISTRY_ERROR

EventID 3601 IMAService

Failed to load initial plugins with error IMA_RESULT_REGISTRY_ERROR

EventID 7024 Service Control Manager

The Independent Management Architecture service terminated with service-specific error 2147483690 (0x8000002A).

Solution:

Make the following change to the registry:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\IMA\Runtime\PSRequired

Value=0

The IMAService should now start normally.

Reference:

https://support.citrix.com/article/CTX759510